MaxiMessage technical factsheet

MaxiMessage is an email to PC communications tool. As over 90% of your customers have mobile phones, MaxiMessage gives you quick, efficient and cheap two-way communication with customers and staff.

• Reduce costs
• Cut void times
• Cut wasted time
• Improve customer service

It is ideal for organisations that need to contact customers, staff, students, tenants and clients.

Options	Disadvantages	Advantages	Costs
Formal letter	not efficient not always necessary Slow Expensive Uses many resources no record it has arrived	Formal means of communication	25p for printed colour letterhead Postage Envelope Staff time
Telephone call	People at work No answerphone Chasing calls	Can work sometimes	Several telephone calls Staff time
MaxiMessage		Integrate seamlessly with your regular day to day office practices	£5 a month text messages sent cost 9p text messages received cost 3p (charges are subject to VAT)

What happens next?

• Scout Solutions can collect the mobile telephone numbers you need
• We can pre-populate MaxiMessage with existing contact details for tenants, applicants and staff
• Train staff

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